Scheduling and Cancellation Policy

Reservations are recommended so we can secure a time that accommodates your schedule; however, we are happy to accept walk-ins whenever possible. We understand that circumstances may arise when you cannot keep your appointment, but in consideration of our nail technicians, we ask that you please provide a 24-hour cancellation notice. 

Late Arrival

All appointments have been designed to allow appropriate time for full enjoyment of each service. Your late arrival may limit our ability to offer the fullest possible experience. Please be aware that late arrivals will not be afforded extension of scheduled treatments. Treatments will be rendered only for the remainder of the scheduled appointment and you will be responsible for payment for the full service.

 

COVID-19 Precaution Guidelines

FAILURE TO FOLLOW OUR HEALTH AND SAFETY PROTOCOLS, WE HAVE THE RIGHT TO REFUSE SERVICE WITH NO REFUND.

  • While we are taking extra precautions to maintain a clean and safe environment, by booking an appointment you acknowledge that you’ve read our guidelines and are comfortable with the risks associated booking a non-essential personal service during this time of transition and you will not hold The V Spot Nail Spa and ANY EMPLOYEES liable for any injury, illness or health conditions that arises from application of non-essential personal services.

  • Please bring your face masks, or we have the right to refuse service with NO REFUND. It is mandatory for all guests to wear a face mask inside at all times.  

  • If you arrive at your appointment showing any visible respiratory symptoms of illness even while wearing a face mask. For example, cough, fever, shortness of breath we have the right to refuse service with NO REFUND. 

  • All Guests and Employees will have mandatory symptom screenings before entering as additional health and safety precautions. Guests must arrive 15 minutes prior to your appointment. 

  • It is also mandatory for all our nail artists and front desk hospitality team to wear a face mask and gloves at all times while inside and performing services.

  • We are following all Covid-19 Health and Safety regulations and guidelines from the CDC and OSHA. 

  • Our salons are properly cleaned, sanitized, disinfected before the start, in-between every single client, and at the closing of each day using only hospital grade disinfectants and we are strictly following all New Jersey Board of Cosmetology and local state health departments procedures. 

  • We will continue to be by appointment only and will not accept any walk- ins.

  • When you arrive please use the restroom right away to minimize continued exposure to high touch areas. 

  • Upon arrival all guests must use hand sanitizer provided by The V Spot before entering our salon and once entering guests must properly wash hands before the start of their service.

  • Please leave ALL personal items in your car other than keys, cell phone, and any emergency items. We will not allow anyone to place your personal belongings on any surface within the salons to minimize spread of contamination.

  • No personal electronic devices and laptops are allowed during your service. 

  • We will not have more than 10 people in the salon at one time until further notice.

  • All workstations will be at least 6 feet apart. 

  • For extra safety precautions for both of our nail artists and guests we will have 'Acrylic Safety Protection Guard' partitions for Social Distancing Safety.

  • The reception and lounge areas are closed. We ask that you wait outside or in your car until our front desk staff or nail artist comes and gets you. Please note our front entry doors will be locked to limit access of people entering.

  • Each station will be thoroughly sanitized after each client. We have allotted 15 minutes cleaning time in between clients to ensure everything is above and beyond sanitation and disinfection requirements for manicure implements and all high touch surfaces.

  • We no longer will be serving complimentary water, tea, and/or wine to reduce health risks to our staff until further notice. Please come very hydrated before your appointment. 

  • Please do not bring any outside food or drinks. 

  • All our nail artists are all BARBICIDE certified. Certificates available upon request via email.

  • Only the person with the appointment is allowed in the salon, no children, babies, friends, pets or extra people are allowed in at this time.

  • We will no longer service anyone under the age of 15

  • We will no longer be offering magazines.

  • After your service, guests are to check out and leave immediately so we can properly clean, disinfect and sanitize for our next guests. 

  • We ask our guests to not touch our nail polishes, nail swatches and retail products. Please ask your nail artists or our front desk hospitality staff for assistance.

  • We are no longer booking any large parties of 3 or more people.  

  • We are no longer offering same time services.

  • We will require a credit card to schedule appointments online and over the phone and this same credit card must be used at check out for contactless payment.

  • As a further precaution, we will no longer accept cash as a payment method, nor for gratuity. This is in order to protect not only our staff and the families they go home to--but you and yours as well. Cash could be contributing to the spread of coronavirus, and contactless payments are strongly advised as an alternative. We will be accepting only Venmo for gratuity, Because of the new strict guidelines we have put in place, we must follow, any appointment you currently have is subject to change. Each nail artist is working a limited schedule to accommodate these changes, so please be patient with us as your appointment may change. Additionally, each nail artist is adjusting their schedules to allow 15 minutes additional time to disinfect between clients thoroughly.

  • We’re committed to creating a safe and clean salon environment. 

 

If you are experiencing any signs of illness, have been exposed to COVID-19, or are experiencing a fever, cough, or trouble breathing, please stay home and reschedule your appointment for at least 14 days later to ensure you are symptom-free.

 

We are continuing to waive our cancellation fees during this time with at least 12 hours notice. Our strict cancellation policy for "No Shows" still applies and you will be charged in full. We encourage our friends everywhere to take the extra precautions necessary to safeguard their health and that of others. It is everyone’s responsibility to help stop the spread of this virus, and protect those most vulnerable in our communities. It’s a complicated situation, our plans may change, and if so we will let you know. Please know we are closely monitoring the situation and will follow recommendations from the CDC, WHO, NHS, and Hoboken Health Department. We encourage you to do the same.